01
Customer Management
Centralize subscriber profiles, plans, devices, service history, notes, support activity, and account status in one operational workspace.
Subscription Operations Platform
Subscription Operations Simplified.
iConnect™ helps businesses acquire, bill, manage, support, and serve subscribers—all in one connected platform.
For customers, that means a clearer way to manage accounts, subscriptions, devices, billing information, support, and service status through one client-branded experience.
Acquire. Bill. Manage. Support. Automate.
Secure
Role-based access
Scalable
Multi-tenant
Connected
Account + device
Supportive
Self-service + staff
Operations overview
Client Workspace
Subscribers
18,428
Active Plans
17,904
Open Tickets
38
Devices
17,215
✓
Subscription Active
Account in good standing
PlanPremium Monthly
DeviceAssigned
SupportAvailable
One Platform. Every Connection.
Power your subscribers. Grow your business.
Subscriber Management
Connected customer lifecycle
Billing Operations
Plans, status & payments
Device Management
Assignment & service visibility
Support Operations
Connected customer assistance
Built for subscription-based organizations and the customers they serve
Cable & IPTV
Internet Service Providers
Streaming Services
Gyms & Fitness
Membership Organizations
SaaS & Software
Associations
Managed Services
For businesses
One platform for the complete subscriber lifecycle.
iConnect gives subscription businesses a connected operational layer instead of forcing staff to manage customers across disconnected billing, support, device, and service systems.
02
Subscriptions & Billing
Coordinate trials, recurring plans, renewals, billing status, invoices, payment history, and account actions through one connected workflow.
03
Devices & Fulfillment
Track assigned devices, serial numbers, inventory, preparation, pickup or delivery, replacements, returns, and activation status.
04
Support & Tickets
Give support teams the subscriber context they need with tickets, replies, internal notes, escalations, service history, and account information.
05
Provisioning & Automation
Connect approved subscription events to authorized external systems for activation, suspension, reactivation, verification, and service updates.
06
Reporting & Oversight
Monitor subscribers, trials, billing activity, support performance, devices, provisioning events, audit history, and operational trends.
Client-branded subscriber experience
The business owns the customer relationship. iConnect powers the account-management experience behind it.
For subscribers & customers
A simpler way to understand and manage your service.
When a company uses iConnect, its customers gain a clearer self-service experience for account information, subscriptions, devices, billing visibility, notices, and support—without needing to understand the complexity behind the service.
Already have an account?
Access your Subscriber Portal
Sign in to manage your subscription, devices, billing information, account details, and support.
Subscriber Login →How iConnect works
Acquire. Bill. Manage. Support. Automate.
iConnect connects the subscriber journey from first contact through payment, service, device assignment, support, renewal, suspension, reactivation, and reporting.
Acquire
A customer joins through a client-branded experience or is added by an authorized Administrative User.
Bill
The selected plan, trial, billing state, payment records, and renewal information remain connected to the subscriber.
Manage
Staff manage the subscriber, subscription, device, fulfillment, notes, and service status from one system.
Support
Tickets, replies, escalations, service history, and account context stay connected throughout the relationship.
Automate
Authorized events can trigger provisioning, suspension, reactivation, notifications, and integration workflows.
Clear payment responsibilities
Payments connected to the entire subscriber lifecycle.
iConnect™ connects approved payment processing with subscriptions, billing status, service access, support, and account history—giving businesses a unified operational view while payment credentials and processor-level authorization remain securely handled by the approved payment provider.
01
Payment processor
Securely processes approved payment transactions and returns authorized payment results.
02
iConnect
Connects approved payment results to subscriptions, billing status, service lifecycle, support context, and operational records.
03
Client organization
Uses iConnect™ to manage the customer relationship and authorized subscription operations without exposing payment-processor credentials to ordinary staff.
Important: iConnect™ integrates with approved payment providers to support subscription operations. Payment credentials and processor-level authorization remain within the approved payment provider's secure environment.
One platform. Built to adapt.
Built for your business. Ready to scale with it.
iConnect™ adapts to each organization with its own subscribers, plans, Administrative Users, branding, devices, support workflows, Feature Entitlements, reporting, payment configuration, and approved integrations.
Security by design
Protect client operations while keeping access accountable.
iConnect is designed around tenant separation, role-based Administrative User access, audit history, secure sessions, account recovery, and controlled integration workflows.
Role-based Administrative User access
Multi-tenant client separation
Audit history for sensitive actions
Secure account recovery and session controls
Payment-processor-ready architecture
Authorized API and provisioning connectors
Three connected experiences
The right workspace for every role.
Customers
Subscriber Portal
Account status, subscriptions, billing visibility, devices, support, notifications, partner benefits, account settings, and self-service resources.
Business teams
Client Operations CRM
Subscribers, trials, billing operations, devices, fulfillment, support, Administrative Users, reporting, and provisioning workflows.
Platform operations
EVS Control Center
Multi-tenant oversight, client onboarding, feature controls, integrations, platform support, security, audit history, and operational intelligence.
Part of the EVS Digital Ecosystem
More than subscriber management. A connected EVS ecosystem.
MediaHubHQ™ is EVS Global Network Inc.'s digital presence and link-sharing platform for creators, businesses, and organizations. iConnect can support approved partner-entitlement workflows, including qualifying MediaHubHQ™ PRO benefits.
Build with EVS
Ready for a better subscription experience?
iConnect gives subscription-based organizations a modern operational platform while giving their customers a clearer, more connected account-management experience.